Questions
Get Your Answers Here
Have a question? Find quick answers to commonly asked questions about our delicious shortbread cookies.
1. What makes Bloom Shortbread Cookies special?
Each cookie is handcrafted with premium ingredients and personalized text, creating a delicious and elegant treat perfect for special occasions and thoughtful gifting.
2. Can I customize the design of the cookies?
We customize the text only on each cookie — whether it’s a name, date, or special message. The cookie design and shape remain consistent to ensure quality and beauty.
3. How do I place a custom order?
Simply select your preferred product on our website and provide the text you’d like on your cookies during checkout. If you have any special requests, feel free to contact us directly!
4. How long do the cookies stay fresh?
Our cookies stay fresh for up to 3 weeks when stored in a cool, dry place in their original packaging.
5. Do you ship your cookies?
We currently offer local delivery exclusively within the Princeton region. Each order is carefully packaged to ensure your cookies arrive fresh and beautifully intact.
6. Are Bloom Shortbread Cookies made in a commercial kitchen?
Our cookies are lovingly handcrafted in our home kitchen and proudly certified under New Jersey’s Cottage Food Law, ensuring high standards of quality and care.
7. Do you offer gift wrapping or special packaging?
Yes! All orders come in elegant packaging that’s perfect for gifting. If you want to add a personal note or special instructions, just let us know.
8. Can I order cookies for large events or corporate gifts?
Absolutely! We love helping make your events memorable. For large orders, please contact us in advance to discuss timing and customization options.
8. What if my order arrives with an issue?
We truly want you to be happy with your order! If you receive shortbreads with incorrect customization, an inaccurate quantity, or damage from transit, please contact us at info@bloomshortbread.com within 48 hours of delivery. To help us resolve it quickly, please include clear photos of both the shortbreads and their packaging.
10. How can I contact Bloom Shortbread Cookies?
You can reach us via the contact form on our website or email us directly at info@bloomshortbread.com. We’re happy to help!